Verbal Armour Skills®
FOR SECURITY PROFESSIONALS AND CROWD CONTROLLERS
The most important training you will ever complete before you start your first shift!
Verbal Armour Skills® has been developed over thousands of hours of working in night-clubs and pubs, dealing with aggressive patrons.
More than 3 decades of learning what works and what doesn't so you can avoid the mistakes that everyone else makes!
The ability to remain composed and verbally de-escalate tense situations using the power of effective communication is the most important skill
necessary for the security industry. It is your number one priority before you start your first shift!
Verbal Armour Skills® is a must for those new to the industry, anyone who needs more confidence, or for those who simply want to learn new skills for personal development.
This ground-breaking course refines your skills for:
Power of effective communication
Redirect and diffuse verbal abuse
Personal safety tactics
Choose the one or two day option...
You have the choice of a one day verbal communications program or a two day program that incorporates physical disengagement skills.
One day - "PERSONAL POWER and CONFIDENCE" $395
The one day program focuses on effective verbal communication and de-escalation skills. Learn what works and what doesn't to reduce the likelihood of tense situations escalating into physical violence. Learn to not over-react, say the wrong things in the wrong way and use aggressive non-verbal cues.
Two day - "MASTER CLASS OPTION" $495
The two day program includes all aspects of day 1 plus the addition of physical disengagement through a range of practical learning activities. Refine your proactive awareness and preparedness that empowers you in accomplishing self-protection and resilience in vulnerable and unprotected positions.
*Verbal Armour Skills® is a non-accredited training program designed to supplement and refresh skills and support continuing professional development